Loyalty for Saudi merchants
Give customers a reason to come back to your store.
NQT gives you a ready-made loyalty programme under your own brand. Buy points in advance, award them at checkout with the customer's phone number, and welcome customers back when they spend them in your store. Every month, NQT pays you for the points redeemed with you.
Award points
Your storeBill amount (SAR)
- Invoice number
- INV-00128
- Customer phone
- 05X XXX XXXX
Points to award
750
5 points per riyal
Your points stay with you
Points earned on your card can only be redeemed in your store, never at a competitor.
Paid for every point redeemed
NQT pays you each month for the points your customers redeem with you.
Prepaid, so spend is in your hands
You buy points before you award them. Your balance never goes below zero.
The app isn't required to start
Award points to any Saudi mobile number. NQT will hold them and invite the customer by SMS.
Why do merchants join NQT?
A loyalty programme is only worth running if it brings customers back. That's why NQT gives you the programme, the customer app and the tools that encourage them to return again and again.
Customers who come back
Points earned on your card can only be used in your store, and they stay valid while the customer keeps earning with you. A card that goes six months without activity expires, and that in itself gives customers a reason to come back.
Your brand on their phone
Your loyalty card appears in the NQT app with your store's name, logo and design. With every award the customer receives an SMS in your store's name, and new customers discover you in the app's partner directory.
Rewards marketing without the hassle of building
Your card has its own earning rate and a maximum per bill, so every riyal spent becomes a reason to return. And you're the one who decides how many points to buy, and when.
From sign-up to your first reward
Most of the work is ours: all you do is register, sign electronically, then start rewarding your customers at the till.
- 1Join
- Register your business
- Sign the agreement
- Get approved
- 2Set up
- Add your team and branches
- Buy your first points
- 3Run
- Award points at checkout
- Accept payment with points
- Get paid monthly
Run everything from one portal
Award and redeem points, buy packages, manage branches and staff, and see your programme's return.
Award points
Your store, in your customers' pockets
Customers use the NQT app to follow your card, track the points you award them and redeem them with you, so you stay present on their phones between visits.
Wallet
Total points
1,240
- Points redeemed at Grocery−200
- Points earned at Cafe+120
Questions merchants ask
What does NQT cost?
There is no set-up fee and no development cost. You buy points in packages before you award them, and larger packages cost less per point. Our team will introduce you to the packages that suit your business.
Can customers use my points in other stores?
No. Points earned on your card can only be used in your store, as a discount on the bill, which is why they bring customers back to you.
What if the customer doesn't have the app?
Award the points as usual. NQT holds them under the customer's phone number and sends an invitation by SMS. When they sign up with that number, the points are already there.
How and when do I get paid?
Each month your portal shows the points redeemed in your store and the amount due to you. All you need to do is request settlement, and NQT transfers the amount to your bank account.
Do I ever pay customers cash for points?
No, never. For you, points are simply a discount on the bill. If a customer chooses to sell their points, NQT reviews the request and pays them directly.
Do points expire?
Yes. A card's points expire if six months pass without any new points earned on it, so active customers keep their points and dormant balances don't build up.
How do you stop misuse at the till?
Every award is tied to an invoice number, and every deduction needs a one-time code sent to the customer's phone, so points only move when the customer is really there.
Can I add branches and staff?
Yes. Add your employees with one of four roles: manager, general, award only or redeem only. Each branch has its own agreement and separate approval.
Who helps me if something goes wrong?
NQT runs a single support team for merchants and customers, in Arabic and English. Every ticket has a reference number, and you receive an SMS each time its status changes.